Updated Articles

  1. Step 1: Compose the Message

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    Step-by-step guidance on composing a new message in Global AlertLink. After a message is composed, you can select recipients and settings, then send the message.

  2. Step 2: Select Recipients

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    How to select recipients, which can include individual contacts, roles, or groups, for a new message in Global AlertLink.

  3. Create a Contact Record

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    How to create a new contact in Global AlertLink. Once a contact is created, you can use it to create a user account, add location info, photos, contact methods, and more.

  4. Contacts Overview

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    A brief overview of the Contacts feature in Global AlertLink, which allows you to manage both contact records and user accounts in one place.

  5. Step 4: Confirm & Send

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    Review a newly composed message in Global AlertLink before sending it as a notification to your selected recipients.

  6. View & Sort Previously Sent Messages

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages
    How to view the details of previously sent messages in Global AlertLink, including delivery summaries and responses.

  7. Message Responses

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages
    Message response options available in Global AlertLink and how to configure those options.

  8. Contact Methods

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    Assign a device type and method to send messages to contacts in Global AlertLink.

  9. Phone Number Validation & Requirements

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    An overview of the phone number validation process in Global AlertLink and the list of requirements for a phone number to be valid in the system.

  10. View, Filter & Sort Contacts

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    How to view, filter, and sort the Contact records displayed in Global AlertLink.