Popular Articles

  1. Create a Contact Record

    How to create a new contact in Global AlertLink. Once a contact is created, you can use it to create a user account, add location info, photos, contact methods, and more.
  2. Messages Overview

    About the Messages feature and the different message types available in Global AlertLink.
  3. Activating & Updating an Incident

    Learn more about activating and updating Global AlertLink incidents through Incident Submission Forms.
  4. Permissions

    An overview of the permission settings required in the Global AlertLink folders to allow users to perform specific actions.
  5. Step 2: Select Recipients

    How to select recipients, which can include individual contacts, roles, or groups, for a new message in Global AlertLink.
  6. Change Your Password

    Instructions on changing your password in Global AlertLink.
  7. Self-Registration Portals

    Learn more about Global AlertLink self-registration portals that allow users to add, change, or delete their own information and contact methods.
  8. Version 8.02 Release Notes

    Release notes detailing the new features and bug fixes included in version 8.02 of Resolver Global AlertLink.
  9. Device Registration Troubleshooting

    How to correct common issues when attempting to register a device in AlertLink Connect.
  10. Users

    General information and best practices for administrators when adding users in Global AlertLink.