Popular Articles

  1. Permissions

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Administration System Management Security Roles
    An overview of the permission settings required in the Global AlertLink folders to allow users to perform specific actions.

  2. Messages Overview

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages
    About the Messages feature and the different message types available in Global AlertLink.

  3. Step 2: Select Recipients

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    How to select recipients, which can include individual contacts, roles, or groups, for a new message in Global AlertLink.

  4. Self-Registration Portals

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Subscription Categories
    Learn more about Global AlertLink self-registration portals that allow users to add, change, or delete their own information and contact methods.

  5. Activating & Updating an Incident

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Forms Incident Submission Forms
    Learn more about activating and updating Global AlertLink incidents through Incident Submission Forms.

  6. Interactive Voice Response

    Last Updated: 11/30/2018 in Global AlertLink User's Guide Messages
    About the Global AlertLink Interactive Voice Response (IVR) feature when sending messages to contacts.

  7. Device Registration Troubleshooting

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    How to correct common issues when attempting to register a device in AlertLink Connect.

  8. Version 8.02 Release Notes

    Last Updated: 04/06/2020 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes included in version 8.02 of Resolver Global AlertLink.

  9. Users

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Implementation Guide
    General information and best practices for administrators when adding users in Global AlertLink.

  10. Contact Account

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    Create a new user account in Global AlertLink using the Account settings in a Contact record.