Popular Articles

  1. AlertLink Connect Known Issues (iOS v. 3.0.4/Android v. 3.1)

    Last Updated: 02/15/2019 in Global AlertLink User's Guide Releases
    This document outlines known issues and workarounds (if available) in the latest version of the AlertLink Connect mobile application. Unless otherwise noted, the issues below are expected to be resolved by Q4 2019 . Android (#2272) Push noti...

  2. Step 1: Compose the Message

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    Step-by-step guidance on composing a new message in Global AlertLink. After a message is composed, you can select recipients and settings, then send the message.

  3. ENS Statuses

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Messages
    View descriptions of the various ENS statuses you will encounter.

  4. AlertLink Connect Overview

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    An overview of Global AlertLink Connect, the GAL mobile application, available on Apple and Android devices.

  5. Database Update & Installation Guide

    Last Updated: 03/10/2021 in Global AlertLink User's Guide
    Click here to download the latest Global AlertLink Database Installation & Update Guide  (PDF).

  6. Add a Custom Field

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Administration Custom Fields
    Create a new custom field in Global AlertLink. Options for new fields include label, textbox, dropdown menu, checkbox, and lookup field.

  7. Create an Organizational Dashboard

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Forms Dashboards
    Instructions for using the Organization Editor form to create an org dashboard in Global AlertLink.

  8. AlertLink Connect User Interface

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    An introduction to the icons and menu in the AlertLink Connect app.

  9. Create a Contact Record

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Contacts
    How to create a new contact in Global AlertLink. Once a contact is created, you can use it to create a user account, add location info, photos, contact methods, and more.

  10. Permissions

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Administration System Management Security Roles
    An overview of the permission settings required in the Global AlertLink folders to allow users to perform specific actions.