Popular Articles

  1. Password Recovery

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Login
    How to recover a forgotten password in Global AlertLink.

  2. AlertLink Connect Known Issues (iOS v. 3.0.4/Android v. 3.1)

    Last Updated: 02/15/2019 in Global AlertLink User's Guide Releases
    This document outlines known issues and workarounds (if available) in the latest version of the AlertLink Connect mobile application. Unless otherwise noted, the issues below are expected to be resolved by Q4 2019 . Android (#2272) Push noti...

  3. SMS Opt In/Out

    Last Updated: 03/10/2021 in Global AlertLink User's Guide
    To Opt In , text ALERT to 35658 (US only).  For non-US Countries, text ALERT to your country's Sender ID found here .   To Opt Out , text STOP to 35658 (US only).  For non-US Countries, text STOP to your country's Sender ID found here . An...

  4. Database Update & Installation Guide

    Last Updated: 03/10/2021 in Global AlertLink User's Guide
    Click here to download the latest Global AlertLink Database Installation & Update Guide  (PDF).

  5. Step 1: Compose the Message

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Messages Send a Message
    Step-by-step guidance on composing a new message in Global AlertLink. After a message is composed, you can select recipients and settings, then send the message.

  6. ENS Statuses

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Messages
    View descriptions of the various ENS statuses you will encounter.

  7. AlertLink Connect Overview

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    An overview of Global AlertLink Connect, the GAL mobile application, available on Apple and Android devices.

  8. Add a Custom Field

    Last Updated: 09/28/2018 in Global AlertLink User's Guide Administration Custom Fields
    Create a new custom field in Global AlertLink. Options for new fields include label, textbox, dropdown menu, checkbox, and lookup field.

  9. Create an Organizational Dashboard

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Forms Dashboards
    Instructions for using the Organization Editor form to create an org dashboard in Global AlertLink.

  10. Interactive Voice Response

    Last Updated: 11/30/2018 in Global AlertLink User's Guide Messages
    About the Global AlertLink Interactive Voice Response (IVR) feature when sending messages to contacts.