Popular Articles

  1. Blacklisted SMS Words & Phrases

    Last Updated: 03/11/2021 in Global AlertLink User's Guide
    Some mobile carriers have specific words blocked to prevent spam messages from being sent to their customers. If a blacklisted word is used anywhere in the message body, the SMS will fail.  Mobile carriers do not provide a list of blacklisted words...

  2. Signup & Registration

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    The steps required to sign up and register for Global AlertLink Connect, the GAL mobile application.

  3. ENS Testing

    Last Updated: 02/07/2019 in Global AlertLink User's Guide Messages
    Learn about the best practices for testing your Global AlertLink Emergency Notification System.

  4. About Resolver's Emergency Notification Service

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Advanced Topics & Settings
    Resolver’s emergency notification platform offers the ability to easily send thousands of messages through a variety of channels, including: Telephony; Email; SMS (text); and Push. This document provides additional information about these cha...

  5. Version 8.0 Feature Videos

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Videos
    Videos that introduce some of the new features available in Global AlertLink version 8.0.

  6. Version 8.0 Release Notes

    Last Updated: 07/10/2019 in Global AlertLink User's Guide Releases
    Release notes with an overview of new features and bug fixes in version 8.0 of Global AlertLink.

  7. Step 3: Message Settings

    Last Updated: 09/09/2019 in Global AlertLink User's Guide Messages Send a Message
    How to configure the message settings when sending out notifications in Global AlertLink.

  8. Version 8.01 Release Notes

    Last Updated: 09/11/2019 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes included in version 8.01 of Resolver Global AlertLink.

  9. User Interface

    Last Updated: 12/06/2018 in Global AlertLink User's Guide Introduction
    An overview of the basic user interface and settings available for users in Global AlertLink.

  10. AlertLink Connect Known Issues (iOS v. 3.0.4/Android v. 3.1)

    Last Updated: 02/15/2019 in Global AlertLink User's Guide Releases
    This document outlines known issues and workarounds (if available) in the latest version of the AlertLink Connect mobile application. Unless otherwise noted, the issues below are expected to be resolved by Q4 2019 . Android (#2272) Push noti...