Popular Articles

  1. Signup & Registration

    Last Updated: 09/28/2018 in Global AlertLink User's Guide AlertLink Connect
    The steps required to sign up and register for Global AlertLink Connect, the GAL mobile application.

  2. Blacklisted SMS Words & Phrases

    Last Updated: 03/11/2021 in Global AlertLink User's Guide
    Some mobile carriers have specific words blocked to prevent spam messages from being sent to their customers. If a blacklisted word is used anywhere in the message body, the SMS will fail.  Mobile carriers do not provide a list of blacklisted ...

  3. ENS Testing

    Last Updated: 02/07/2019 in Global AlertLink User's Guide Messages
    Learn about the best practices for testing your Global AlertLink Emergency Notification System.

  4. Version 8.0 Feature Videos

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Videos
    Videos that introduce some of the new features available in Global AlertLink version 8.0.

  5. About Resolver's Emergency Notification Service

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Advanced Topics & Settings
    Resolver’s emergency notification platform offers the ability to easily send thousands of messages through a variety of channels, including: Telephony; Email; SMS (text); and Push. This document provides additional information about the...

  6. Version 8.0 Release Notes

    Last Updated: 07/10/2019 in Global AlertLink User's Guide Releases
    Release notes with an overview of new features and bug fixes in version 8.0 of Global AlertLink.

  7. Step 3: Message Settings

    Last Updated: 09/09/2019 in Global AlertLink User's Guide Messages Send a Message
    How to configure the message settings when sending out notifications in Global AlertLink.

  8. Version 8.01 Release Notes

    Last Updated: 09/11/2019 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes included in version 8.01 of Resolver Global AlertLink.

  9. User Interface

    Last Updated: 12/06/2018 in Global AlertLink User's Guide Introduction
    An overview of the basic user interface and settings available for users in Global AlertLink.

  10. SMS Opt In/Out

    Last Updated: 03/10/2021 in Global AlertLink User's Guide
    To Opt In , text ALERT to 35658 (US only).  For non-US Countries, text ALERT to your country's Sender ID found here .   To Opt Out , text STOP to 35658 (US only).  For non-US Countries, text STOP to your country's Sen...