New Articles

  1. Version 8.03.04 Release Notes

    Created On: 01/12/2024 in Global AlertLink User's Guide Releases
    New Features  The Cookie security properties were updated, increasing cookie security. Bug Fixes Special characters (e.g., Less Than ...

  2. Version 8.03.03 Release Notes

    Created On: 10/12/2022 in Global AlertLink User's Guide Releases
    New Features Reports Section Added the option to delete previously generated reports. A Delete icon was added under Actions on the Generated Report Data tab. Plan Editor Section A Confirmation screen will now appear afte...

  3. Version 8.03 Release Notes

    Created On: 07/09/2021 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes in version 8.03 of Resolver Global AlertLink.

  4. ACE Version 2.6.5 Release Notes

    Created On: 06/07/2021 in Global AlertLink User's Guide Releases ACE Release Notes
    Release notes detailing the new features and bug fixes included in version 8.02 of ACE.

  5. Blacklisted SMS Words & Phrases

    Created On: 03/11/2021 in Global AlertLink User's Guide
    Some mobile carriers have specific words blocked to prevent spam messages from being sent to their customers. If a blacklisted word is used anywhere in the message body, the SMS will fail.  Mobile carriers do not provide a list of blacklisted words...

  6. Version 8.02 Release Notes

    Created On: 03/10/2020 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes included in version 8.02 of Resolver Global AlertLink.

  7. Version 8.01 Release Notes

    Created On: 07/10/2019 in Global AlertLink User's Guide Releases
    Release notes detailing the new features and bug fixes included in version 8.01 of Resolver Global AlertLink.

  8. ENS Statuses

    Created On: 04/29/2019 in Global AlertLink User's Guide Messages
    View descriptions of the various ENS statuses you will encounter.

  9. About Resolver's Emergency Notification Service

    Created On: 02/15/2019 in Global AlertLink User's Guide Advanced Topics & Settings
    Resolver’s emergency notification platform offers the ability to easily send thousands of messages through a variety of channels, including: Telephony; Email; SMS (text); and Push. This document provides additional information about these cha...

  10. AlertLink Connect Known Issues (iOS v. 3.0.4/Android v. 3.1)

    Created On: 02/14/2019 in Global AlertLink User's Guide Releases
    This document outlines known issues and workarounds (if available) in the latest version of the AlertLink Connect mobile application. Unless otherwise noted, the issues below are expected to be resolved by Q4 2019 . Android (#2272) Push noti...