Updated Articles

  1. Push Troubleshooting

    Last Updated: 05/21/2019 in Global AlertLink User's Guide AlertLink Connect Push Notifications
    Common issues with push notifications in the AlertLink Connect app and how to resolve them.

  2. About Resolver's Emergency Notification Service

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Advanced Topics & Settings
    Resolver’s emergency notification platform offers the ability to easily send thousands of messages through a variety of channels, including: Telephony; Email; SMS (text); and Push. This document provides additional information about these cha...

  3. ENS Statuses

    Last Updated: 05/21/2019 in Global AlertLink User's Guide Messages
    View descriptions of the various ENS statuses you will encounter.

  4. AlertLink Connect Known Issues (iOS v. 3.0.4/Android v. 3.1)

    Last Updated: 02/15/2019 in Global AlertLink User's Guide Releases
    This document outlines known issues and workarounds (if available) in the latest version of the AlertLink Connect mobile application. Unless otherwise noted, the issues below are expected to be resolved by Q4 2019 . Android (#2272) Push noti...

  5. ENS Testing

    Last Updated: 02/07/2019 in Global AlertLink User's Guide Messages
    Learn about the best practices for testing your Global AlertLink Emergency Notification System.

  6. Notices & Intellectual Property Information

    Last Updated: 12/18/2018 in Global AlertLink User's Guide Legal Notice
    Notices and intellectual property information for the Global AlertLink User's Guide.

  7. User Interface

    Last Updated: 12/06/2018 in Global AlertLink User's Guide Introduction
    An overview of the basic user interface and settings available for users in Global AlertLink.

  8. Interactive Voice Response

    Last Updated: 11/30/2018 in Global AlertLink User's Guide Messages
    About the Global AlertLink Interactive Voice Response (IVR) feature when sending messages to contacts.

  9. Version 8.0 Feature Videos

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Videos
    Videos that introduce some of the new features available in Global AlertLink version 8.0.

  10. Dashboards Overview

    Last Updated: 11/15/2018 in Global AlertLink User's Guide Forms Dashboards
    An overview of the dashboards, available on organizational units, plans, or events, in Global AlertLink.